Privacy Policy

I. Introduction

Hebei Wohua Textile Co., Ltd. (“we,” “our,” or “the Company“) is committed to protecting the privacy and security of your Personal Information. This Privacy Policy explains how we collect, use, store, share, and safeguard your Personal Information through our website ​https://wohuatex.com/ (the “Website“). By using the Website, you consent to the practices described herein.

​II. Scope of Information Collection

We may collect the following categories of Personal Information:

  1. ​Registration and Transactional Data: Name, contact details (e.g., phone number, email address), company name, physical address, order history, and payment information.
  2. ​Device and Log Data: IP address, device type, browser type, operational logs, and Cookies generated during your visit.
  3. ​Other Information: Data voluntarily submitted via customer service channels, surveys, forms, or obtained from third parties with your authorization.

Collection Methods: Direct input by users, automated technologies (e.g., Cookies), third-party services (e.g., payment gateways), and publicly available sources.

​III. Purposes of Information Use

We process your information solely for lawful purposes, including:

  1. Account registration, order processing, and contractual fulfillment.
  2. Providing customer support, logistics tracking, and after-sales services.
  3. Optimizing Website functionality, improving user experience, and conducting data analysis.
  4. Sending product updates or promotional materials (with your explicit consent).
  5. Complying with legal obligations and mitigating security risks (e.g., fraud prevention).

IV. Cookies and Tracking Technologies

  1. ​Purpose: Cookies are used to authenticate users, record preferences, analyze traffic, and enhance advertising relevance.
  2. ​Management: You may disable or delete Cookies via browser settings, though certain Website features may be affected.

V. Data Sharing and Disclosure

We share your information only under the following circumstances:

  1. ​Third-Party Service Providers: Such as payment processors, logistics partners, and cloud service providers, all bound by strict confidentiality obligations.
  2. ​Legal Compliance: Disclosure required by judicial, administrative, or regulatory authorities pursuant to applicable laws.
  3. ​Corporate Transactions: In cases of mergers, acquisitions, or bankruptcy, data will be transferred in accordance with legal requirements.

We will not sell, rent, or trade your Personal Information to unrelated third parties.

​VI. Data Security Measures

We implement the following technical and organizational safeguards:

  1. SSL encryption for transmitting sensitive data.
  2. Restricted employee access with confidentiality agreements.
  3. Regular security vulnerability assessments and risk audits.
  4. Incident response plans to promptly notify regulators and affected users in case of a data breach.

​VII. Your Rights

You have the right to:

  1. Access, correct, or delete your Personal Information.
  2. Withdraw consent for data processing.
  3. Request account deletion (contact customer service; some data may be retained for legal compliance).
  4. Obtain a copy of your data or file a complaint (we will respond within 15 business days).

Exercise Rights: Submit a written request via the contact details below. Identity verification is required.

​VIII. Protection of Minors

The Website does not target individuals under the age of 16. We will promptly delete any inadvertently collected minor data.

​IX. Policy Updates

We may revise this Policy to reflect operational or legal changes. Updated versions will take effect upon publication on the Website or via email notification. Continued use of the Website constitutes acceptance of the revised Policy.

​X. Contact Us

For questions, suggestions, or complaints regarding this Policy or data practices:

  • ​Email: info@wohuatex.com
  • ​Address:14F, Lecheng commercial building, No.88 Yuejin road, Shijiazhuang, China 050000